MCQ Questions Chapter 5 Organising Class 12 Business Studies

MCQ Class 12

Please refer to MCQ Questions Chapter 5 Organising Class Class 12 Business Studies with answers provided below. These multiple-choice questions have been developed based on the latest NCERT book for class 12 Business Studies issued for the current academic year. We have provided MCQ Questions for Class 12 Business Studies for all chapters on our website. Students should learn the objective based questions for Chapter 5 Organising Class in Class 12 Business Studies provided below to get more marks in exams.

Chapter 5 Organising Class MCQ Questions

Please refer to the following Chapter 5 Organising Class MCQ Questions Class 12 Business Studies with solutions for all important topics in the chapter.

Question. Which of the following cannot be delegated?
(a) Authority
(b) Responsibility
(c) Accountability
(d) None of these

Answer

C

Question. Rishabh has joined as a Creative Head in an entertainment company. He always ensures that the work has been divided into small and manageable activities and also the activities of similar nature are grouped together. Identify the related step in organising process being mentioned in the above lines.
(a) Identification and division of work
(b) Departmentalisation
(c) Assignment of duties
(d) Establishing reporting relationships

Answer

B

Question. The accountability flows
(a) In all directions
(b) Downwards
(c) Upwards
(d) None of the above

Answer

D

Question. Identify the correct sequence of steps to be followed in an organising process. 
(a) Departmentalisation, Establishing reporting relationships, Assignment of duties, Identification and division of work
(b) Identification and division of work, Departmentalisation, Assignment of duties, Establishing reporting relationships
(c) Identification and division of work, Assignment of duties, Departmentalisation, Establishing reporting relationships
(d) Identification and division of work, Establishing reporting relationships, Departmentalisation, Assignment of duties

Answer

B

Question. When decision-making authority is retained organisation is said to be by higher management levels, an
(a) Decentralised
(b) Centralised
(c) Fragmented
(d) None of the above

Answer

B

Question. Name the process which co-ordinates human efforts, assembles resources and integrates both into a unified whole to be utilized for achieving specified objectives,
(a) Management
(b) Planning
(c) Organising
(d) Directing

Answer

C

Question. Uranus Limited is a company dealing in metal products. The work is mainly divided into functions including production, purchase, marketing, accounts and personnel. Identify the type of organisational structure followed by the organisation.
(a) Functional structure
(b) Relational structure
(c) Divisional structure
(d) None of the above

Answer

A

Question. Which of the following is not a demerit of functional structure?
(a) It places more emphasis on the objectives pursued by a functional head than on overall enterprise objectives.
(b) It may lead to conflict of interests among departments due to varied interests.
(c) It leads to occupational specialisation.
(d) It may lead to difficulty in co-ordination among functionally differentiated departments.

Answer

C

Question. Harshit Lt(d) has grown in size. It was a market leader but with changes in business environment and with the entry of MNCs, its market share is declining. To cope up with the situation CEO starts delegating some of his authority to the General Manager, who also felt himself overburdened and with the approval of CEO disperses some of his authority to various levels throughout the organisation. Identify the concept of management discussed above.
(a) Delegation
(b) Organising
(c) Decentralisation
(d) Centralisation

Answer

C

Question. Under this type of organisational structure, manpower is grouped on the basis of different products manufactured
(a) Divisional structure
(b) Functional structure
(c) Network structure
(d) Matrix structure

Answer

A

Question. In which situation the divisional structure happens to be appropriate?
(a) Where the number of major products is more than one
(b) Where the size of the organisation is quite large
(c) Both (a) and (b)
(d) Where primarily only one product is sold

Answer

C

Question. In order to successfully realize the objectives of an organisation, first of all it is ensured which activities will have to be performe(d) In the list of activities, all the activities, both big and small, are include(d) But it is not possible to set up separate departments for all the activities. Some similar activities are put together in the same department. In this way some necessary departments are set up. The reason for doing so is to exercise control over unnecessary administrative expenses. Identify the concept of management under which similar activities are put together and departments are set up.
(a) Departmentalisation
(b) Delegation
(c) Decentralisation
(d) Centralisation

Answer

C

Question. Centralisation refers to:
(a) Retention of decision-making authority
(b) Dispersal of decision-making authority
(c) Creating divisions as profit centres
(d) Opening new centres or branches

Answer

A

Question. Match the following on the basis of meaning of the content (remembering) 

1. Divisional structure(i) formation is based on functions
2. Functional Structure(ii) number of subordinates that can be managed by superiors
3. Span of management(iii) product specialization

(a) (i) (ii) (iii)
(b) (i) (iii) (ii)
(c) (iii) (i) (ii)
(d) (ii) (i) (iii)

Answer

C

Question. It refers to the number of subordinates that can be effectively managed by a superior
(a) Organisational structure
(b) Informal organisation
(c) Span of management
(d) None of the above

Answer

C

Question. Match the following by choosing the correct option:

1. Leads to specialization(i) Delegation
2. Functional anddivisional(ii) Step of organising process
3. It has narrow scope(iii) Importance of organization
4. Establishing reporting relationships(iv) Types of organisation structure

(a) (i) (ii) (iii) (iv)
(b) (ii) (iv) (i) (iii)
(c) (iii) (iv) (i) (ii)
(d) (iv) (i) (ii) (iii)

Answer

C

Question. As the span of management increases in an organisation, the number of levels of management in the organisation
(a) Increases
(b) Decreases
(c) Remains unaffected
(d) None of the above

Answer

B

Question. Match the following

1. Departmentalization(i) Dividing the work as per plan
2. Assignment of duties(ii) Allocation of responsibility
3. Division of Work(iii) The activities which are of similar nature

(a) (i) (ii) (iii)
(b) (i) (iii) (ii)
(c) (iii) (i) (ii)
(d) (iii) (ii) (i)

Answer

D

Question. Match the following:

1. Authority(i) Arises from formal position
2. accountability(ii) Arises from delegation of authority
3. Responsibility(iii) Arises from responsibility

(a) (i) (ii) (iii)
(b) (i) (iii) (ii)
(c) (iii) (i) (ii)
(d) (iii) (ii) (i)

Answer

B

Question. Match the following:

1. Identification and division of work activities(i) Dividing work into manageable
2. Departmentalisation(ii) Establishing a hierarchal structure
3. Assignment of duties(iii) Establishing a hierarchal structure
4. Establishing authority & reporting relationships(iv) Allocating jobs to the members of each department

(a) (i) (ii) (iii) (iv)
(b) (ii) (iii) (iv) (ii)
(c) (iii) (iv) (i) (ii)
(d) (iv) (i) (ii) (iii)

Answer

B

Question. It is the obligation of a subordinate to properly perform the assigned duty.
(a) Responsibility
(b) Authority
(c) Accountability
(d) All of the above

Answer

A

Question. Which of the following is not a merit of divisional structure?
(a) It promotes product specialisation.
(b) It ensures that different functions get due attention.
(c) It promotes flexibility and faster decision making.
(d) It facilitates expansion and growth as new divisions.

Answer

B

Question. Match the following on the basis of demerits of the content:

1. Divisional structure (i) Difficult for a multiproduct company
2. Functional Structure (ii) Difficult to fix responsibility
(iii) Non economical

(a) (i) (ii) 
(b) (ii) (i)
(c) (iii) (i) 
(d) (ii) (iii)

Answer

C

Question. Match the following:

1. Divisional structure(i) occupational Specialization
2. Functional Structure(ii) Perfect control
(iii) Business Environment

(a) (i) (ii) 
(b) (ii) (i)
(c) (iii) (i) 
(d) (ii) (iii)

Answer

B

Question.It is a limitation of functional structure
(a) functional empire
(b) decentralization
(c) fucntional specialization.
(d) create chaos.

Answer

A

Question.A tall structure as a
(a) narrow span of management
(b) wide span of management
(c) no span of management
(d) less span of management.

Answer

A

Question. The organisation structure can be defined as a framework within which
(a) Sequence of job positions given
(b) Managerial and operational tasks are performed
(c) formal relationships are specified
(d) Coordination is obtained

Answer

B

Question. Which of the following is not a part of organizing process
(a) division of work
(b) assigning of responsibility.
(c) specialization.
(d) establising reporting relationship

Answer

C

Question.Last step of organizing process
(a) identification and division of work
(b) departmentalization
(c) Assignment of duties.
(d) estabilishing reporting system.

Answer

A

Question. Which of the following does not follow the principle of scalar chain 
(a) Formal organization
(b) Informal organisation
(c) Functional structure
(d) Divisional structure

Answer

B

Question. Decentralisation is
(a) Selected dispersal of authority.
(b) Authority to be retained by top level.
(c) Trfer of responsibility to lower levels without authority.
(d) Dispersal of authority to the subordinates within prescribed limits.

Answer

A

Question. Which of the following is not an element of delegation
(a) accountability
(b) authority
(c) resposibility
(d) informal organization.

Answer

D

Question. Span of management refers to 
(a) Number of managers in an organisation
(b) Length of term for which a manager is recruited
(c) Number o subordinates under a superior
(d) Number of managers in a top management.

Answer

C

Question. Delegation of authority merely me the granting of authority to subordinates to operate
(a) Within prescribed limits
(b) Beyond prescribed limits
(c) If commensurate with responsibility
(d) Only when required

Answer

A

Question. Assertion (A): Decentralisation should be applied with caution by the top management.
Reason (R): It can lead to organisational disintegration if the departments start to operate on their own guidelines which may be contrary to the interest of the organisation.
(a) Both Assertion (A) and reason (R) are true.
(b) Both Assertion (A) and reason (R) are false
(c) Assertion (A) is trueand reason (R) is false
(d) Assertion (A) is false and reason (R) is true 

Answer

A

Question. Assertion(A): Functional Organization helps in increasing managerial and operational efficiency and this results in increased profit.
Explanation(R): Functional Organization promotes efficiency in utilisation of manpower as employees perform similar tasks within a department and are able to improve performance.
(a) Both (A) and (R) are true and (R) is the correct explanation of (A)
(b) Both (A) and (R) are true but (R) is not the correct explanation of A
(c) (A) is true, but (R) is false
(d) (A) is false, but (R) is true

Answer

A

Question. Assertion(A):Identification and division of work is the first step in the process of organising.
Reason (R): Organising involves identifying and dividing the work that has to be done in accordance with previously determined plans.

(a) Both (A) and (R) are true and (R) is the correct explanation of (A)
(b) Both (A) and (R) are true and (R) is not the correct explanation of A
(c) (A) is true, but (R) is false
(d) (A) is false, but (R) is true

Answer

A

Question. Assertion(A): Organising helps management in implementing the principle of initiative among employees.
Explanation(R): Organising satisfies the subordinate’s need for recognition and provides them with opportunities to develop and exercise initiative.
(a) Both (A) and (R) are true and (R) is the correct explanation of (A)
(b) Both (A) and (R) are true but (R) is not the correct explanation of A
(c) (A) is true, but (R) is false
(d) (A) is false, but (R) is true

Answer

A

Question. Assertion(A): Authority determines the superior subordinate relationship wherein the superior communicates his decision to the subordinate, expecting compliance from him and the subordinate executes the decision as per the guidelines of the superior.
Explanation(R): Accountability is the obligation of a subordinate to properly perform the assigned duty.
(a) Both (A) and (R) are true and (R) is the correct explanation of (A)
(b) Both (A) and (R) are true but (R) is not the correct explanation of A
(c) (A) is true, but (R) is false
(d) (A) is false, but (R) is true

Answer

C

Question. Assertion(A):Assertion (A): Organising provides a cleardescription of jobs and related duties.
Reason (R): Organising stimulates creativity amongst the managers.
(a) Both (A) and (R) are true and (R) is the correct explanation of (A)
(b) Both (A) and (R) are true but (R) is not the correct explanation of A
(c) (A) is true, but (R) is false
(d) (A) is false, but (R) is true

Answer

B

Question. Assertion (A): Delegation helps a manager to extend his area of operations as without it, his activities would be restricted to only what he himself can do.
Reason (R): A manager, no matter how capable he is, cannot manage to do every task on his own. The volume of work makes it impractical for him to handle it all by himself.
(a) Both Assertion (A) and reason (R) are true.
(b) Both Assertion (A) and reason (R) are false
(c) Assertion (A) is trueand reason (R) is false
(d) Assertion (A) is false and reason (R) is true

Answer

A

Question. Assertion (A): Delegation does not mean abdication.
Reason (R): A manager is under obligation to perform the delegated task.
(a) Both Assertion (A) and reason (R) are true.
(b) Both Assertion (A) and reason (R) are false
(c) Assertion (A) is true and reason (R) is false
(d) Assertion (A) is false and reason (R) is true

Answer

C

Question. Assertion (A): The span of management at the upper level is generally narrow while at the lower level span is wide.
Reason (R) : The task allocated to subordinates at the lower level of management are more specific and precise and thus making supervision easy and simple.
(a) (A) is correct, but (R) is wrong
(b) (A) is wrong, but (R) is correct
(c) Both (A) and (R) are correct
(d) Both (A) and (R) are wrong

Answer

C

Question. Assertion (A): Responsibility is derived from authority and accountability is derived from responsibility.
Reason (R): Responsibility is the obligation of a subordinate to properly perform the assigned duty, for which he/she has been delegated authority by his/her superior. Once authority has been delegated and responsibility accepted, one cannot deny accountability.
(a) Both Assertion (A) and reason (R) are true.
(b) Both Assertion (A) and reason (R) are false
(c) Assertion (A) is trueand reason (R) is false
(d) Assertion (A) is false and reason (R) is true

Answer

A

Question. Assertion (A): A large sized organisation can be totally decentralise(d)
Reason (R): As an organisation grows in size and complexity, there is a tendency to move towards decentralised decision-making. Complete centralisation would imply concentration of all decision making functions at the apex of the management hierarchy.
(a) Both Assertion (A) and reason (R) are true.
(b) Both Assertion (A) and reason (R) are false
(c) Assertion (A) is trueand reason (R) is false
(d) Assertion (A) is false and reason (R) is true

Answer

D

Question. Assertion (A): Organisation structure is an indispensable means; and the wrong structure will seriously impair business performance and even destroy it.
Reason (R): A proper organisation structure is essential to ensure a smooth flow of communication and better control over the operations of a business enterprise. It specifies the relationships between people, work and resources.
(a) Both Assertion (A) and reason (R) are true.
(b) Both Assertion (A) and reason (R) are false
(c) Assertion (A) is trueand reason (R) is false
(d) Assertion (A) is false and reason (R) is true

Answer

A

Question. Assertion (A): Decentralisation must always be balanced with centralisation in areas of major policy decisions.
Reason (R): Decentralisation recognises the decision maker’s need for autonomy. The management, however, needs to carefully select those decisions which will be pushed down to lower levels and those that will be retained for higher levels.
(a) Both Assertion (A) and reason (R) are true.
(b) Both Assertion (A) and reason (R) are false
(c) Assertion (A) is trueand reason (R) is false
(d) Assertion (A) is false and reason (R) is true

Answer

A

Question. Assertion (A): Organisation structure is the outcome of the planning process.
Reason (R): The organising process leads to the creation of an organisation structure which includes the designing of roles to be filled by suitably skilled people and defining the inter- relationship between these roles so that ambiguity in performance of duties can be eliminate(d)
(a) Both Assertion (A) and reason (R) are true.
(b) Both Assertion (A) and reason (R) are false
(c) Assertion (A) is trueand reason (R) is false
(d) Assertion (A) is false and reason (R) is true

Answer

D

Question. Assertion (A): The need for an adequate organisation structure is felt by an enterprise whenever it grows in size or complexity.
Reason (R): As an organisation grows, coordination becomes difficult due to the emergence of new functions and increase in structural hierarchies. Thus, for an organisation to function smoothly and face environmental changes, it becomes necessary to pay attention to its structure.
(a) Both Assertion (A) and reason (R) are true.
(b) Both Assertion (A) and reason (R) are false
(c) Assertion (A) is trueand reason (R) is false
(d) Assertion (A) is false and reason (R) is true

Answer

A

Fill In The Blanks:

Question. —————– is the process of decision making where all the authority is retained with top level management.

Answer

centralization

Question. Functional heads cannot be managers because they are unable to gather experience in ———— areas. 

Answer

different

Question. Organising helps in the growth and —————— of an enterprises.

Answer

diversification

Question. Decetralization gives —————- to top management.

Answer

relief

Question. Functional structure is suitable when the size of organization is ———— . 

Answer

large

Question. The —————— of authority flows downward from the superior to subordinate.

Answer

Delegation

Question. Organising as a ———— of management establishes working relationship.

Answer

function

Question. In divisional structure, the organizational structure comprises separate ———— .

Answer

divisions

Question. Organizational structure is classified into functional and ———— . 

Answer

divisional

Question. Delegation of authority means sharing ————— with subordinates.

Answer

responsibility 

True/ False:

Question. Scalar chain is the perfect example of delegation.

Answer

True

Question. Organising is foremost function of management.

Answer

False

Question.Organising eliminate ambiguity among subordinates.

Answer

True

Question. Oganisational structure is the framework within which managerial and operating tasks are performed.

Answer

True

Question. Delegation intend to ease the burden of manager.

Answer

True

Question. Functional structure does not promote efficiency as employees perform similar tasks.

Answer

False

Question. Functional structure is economical than divisional structure.

Answer

True

Question. A pitfall of organizing is that repetitive performance of same job leads to monotony, stress nad boredom.

Answer

True

Question. Smooth flow of communication is not the result of proper organization structure.

Answer

False

Question. Organising as a function of management responsible for successful implementation of plan.

Answer

True

Match the following:

Question.

a.Importance of delegation includes1.employee development
b.decentralization is2.Higher absenteism
3.conflicts
4.optional
Answer

a-1,b-4

Question.

a.Authority is related to1.power distribution
b.accountability cannot be2.abdiction
3.delegated
4.gang plank
Answer

a-1,b-3

Question.

a.centralization is1.barrier to progress
b.Is a element of delegation2.Retention of decision making authority
3.Accountability
Answer

a-2, b-3

Question.

a.functional structure determines1. Product specialization
b.divisional structure determines2.department coordination
3.Relief to top management
Answer

a-2,b-1

Question.

a.formal organisization originates from1.right of employees
b.Informal organization originates from2.top management
3.result of social interaction among employee
Answer

a-2,b-3

Question.

a.responsibility means1.abdiction
b.accountability means2.obligation
3.power
4.rights
Answer

a-2,b-1

Question.

a.informal organization originates due to1.social interaction
2.Obligation of employee
3.pressure of labour union
Answer

a-1

Question.

a.decentralization is1.compulsary
b.delegation is2.imposed
3.optional
4.regulatory
Answer

a-3,b-1

MCQ Questions Chapter 5 Organising Class 12 Business Studies

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